Checkout and register
Refunds
A refund is recorded against the original payment, so your revenue and your till stay correct.
Refund a payment
- Go to Register › Transactions and open the payment.
- Click Refund, choose the amount and how you give it back.
Rules
- Only owners can refund.
- A refund can't be more than what is left of the payment.
- A cash refund needs enough cash in today's till.
- A refund as store credit needs a client on the payment.
- When a sale without an appointment is refunded in full, you can put the products back in stock.
In your reports
A refund is deducted from your revenue on the day you make it.