Terms of Service

Last updated: 7 October 2026

These Terms of Service ("Terms") govern your access to and use of GESTYN, provided by Gestyn SNC ("GESTYN", "we", "us"). By creating an account or using the service, you agree to these Terms.

1. The service

GESTYN is a web-based salon management platform offering an agenda, client records, services and products, online booking, checkout, online sales, messaging and reporting.

2. Accounts and eligibility

GESTYN is intended for businesses. You must provide accurate information, keep your credentials secure, and be authorised to act for your salon. You are responsible for activity under your account and for your team's use of the service.

3. Subscriptions, trial and billing

GESTYN is offered as a monthly subscription in Swiss francs (CHF). Plans and prices are shown on our pricing page.
New salons start with a free 30-day trial; at the end of the trial your first monthly invoice is issued unless you cancel beforehand.
SMS your salon sends to its clients (reminders, booking codes, campaigns) are billed per SMS part at the price on our pricing page, monthly in arrears on your next invoice. SMS sent after your last invoice are billed on a final invoice when the subscription ends; SMS sent during a trial that you cancel are not billed.
Invoices are payable by Swiss QR-bill or by card. There are no setup fees and no commission on your bookings.
You can upgrade, downgrade or cancel at any time; on cancellation you keep access until the end of the period already paid for. Fees already paid are not refunded, except where the law requires it.

4. Online payments for your salon

If you accept online payments (deposits, gift cards, shop orders), they are processed by Stripe on a Stripe account in your salon's name, under Stripe's own terms. You are the seller towards your clients and are responsible for your prices, VAT, refunds and the goods and services you sell.

5. Acceptable use

You agree not to misuse the service — including attempting to disrupt it, accessing it without authorisation, infringing the rights of others, sending messages to people who have not agreed to receive them, or using it for unlawful purposes.

6. Your data and your clients' data

You keep ownership of the data you enter. You are the controller of your clients' personal data and are responsible for having a lawful basis to process it and for informing your clients as required. GESTYN processes this data on your behalf as described in our Privacy Policy.

7. Intellectual property

GESTYN, its software, design and content belong to Gestyn SNC and are protected by law. We grant you a limited, non-exclusive, non-transferable right to use the service during your subscription.

8. Availability

We work to keep the service available and reliable, but we do not guarantee uninterrupted or error-free operation. To the extent permitted by law, the service is provided "as is" and "as available".

9. Limitation of liability

To the extent permitted by law, GESTYN is not liable for indirect or consequential damages, or for lost profit or data. Our total liability is limited to the amount you paid for the service in the twelve months before the event giving rise to the claim. Liability for intent and gross negligence remains unaffected.

10. Suspension and termination

We may suspend or terminate access in case of a breach of these Terms or non-payment, after notice where reasonable. You may stop using the service and close your account at any time.

11. Changes to the service or the Terms

We may develop the service and update these Terms. We will tell you about important changes in advance; continuing to use the service after they take effect means you accept them.

12. Governing law and jurisdiction

These Terms are governed by Swiss law. The exclusive place of jurisdiction is the seat of Gestyn SNC in the canton of Fribourg, Switzerland, subject to mandatory legal provisions.

13. Contact

Gestyn SNC, Allée du Verger 14, 1763 Granges-Paccot, Switzerland — support@gestyn.ch.